Fast delivery, straight to site
Shipping Policy
At ManCave Workwear, we don’t ship from one giant warehouse. Instead, your order is carefully picked and packed by our retail store network — helping us get your gear to you as quickly as possible, while keeping more products available online.
Shipping Rates
| Order Value | Shipping Cost | Estimated Delivery |
|---|---|---|
| $99 and over | FREE | 2–7 business days* |
| Under $99 | $12.50 Flat Rate | 2–7 business days* |
*Delivery timeframes are estimates only and may vary depending on your location, courier delays, public holidays, weather events, and peak shopping periods.
Order Processing
- Most orders are packed and dispatched within 1–2 business days.
- Orders placed on weekends or public holidays will begin processing on the next business day.
- During major sales events, promotional periods or Christmas, dispatch times may be slightly longer due to increased order volumes.
How We Fulfil Your Order
Unlike many online retailers, your order is shipped directly from one (or more) of our retail stores.
Closest Store First
Our system automatically allocates your order to the ManCave Workwear store closest to your delivery address that has your items in stock.
Split Shipments
If all of your items aren’t available at the same location, we’ll split your order and send the remaining items from another store.
The best part? You’ll never pay extra shipping for split deliveries.
Tracking Your Order
Once your order has been dispatched, you’ll receive an email containing your tracking information.
Please allow up to 24 hours for tracking updates to appear after receiving your dispatch confirmation.
Delivery Information
- We deliver Australia-wide.
- Deliveries are made during business hours by our courier partners.
- Delivery times may be longer for regional or remote areas.
- PO Boxes may not be available for all courier services or oversized items.
If you’ve provided an incorrect delivery address, please contact us as soon as possible. If your order hasn’t been dispatched, we’ll do our best to update it — once your order has been shipped, we can’t guarantee that address changes can be made.
Authority to Leave
Some deliveries may be left in a safe place if the courier determines it’s appropriate, or if Authority to Leave has been selected.
If you don’t want your parcel left unattended, we recommend selecting a delivery address where someone will be available to receive it.
Lost, Damaged or Delayed Parcels
Once your order has been collected by the courier, delivery is managed by the courier network. If your parcel is delayed, lost or arrives damaged, please contact us as soon as possible — we’ll work directly with the courier to investigate and do everything we can to help resolve the issue.
If tracking confirms your parcel was delivered but you believe it’s been stolen, we may ask you to provide a police report before we can assist with any courier investigation or claim.
Returns & Exchange Shipping
Need a different size, or changed your mind? We’ve made returns easy.
Return In Store (FREE)
Bring your online purchase into any ManCave Workwear store for a free exchange or refund, subject to our Returns Policy.
Return By Mail
If you’d prefer to post your item back, we can provide a prepaid return shipping label.
A $9.95 return shipping fee will be deducted from your refund, or charged as part of your exchange, to cover return postage.